Last updated: 2025. This Privacy Policy applies to all players using the jili8 platform in the Philippines. It explains what data we collect, how we use it, and how we keep it safe.
When you register for an account on jili8, we collect the personal information you submit, including your full name, date of birth, email address, mobile number, and preferred payment details. This information is necessary to verify your identity, set up your account, and process deposits and withdrawals in Philippine pesos. We may also ask for a government-issued ID during account verification to comply with applicable regulations in the Philippines. Any additional information you voluntarily provide — such as preferences or support enquiries — is also stored securely. You are responsible for ensuring that all information you submit is accurate and up to date.
When you access the jili8 platform on your mobile device or browser, we automatically collect certain technical data to help us operate and improve the service. This includes your IP address, device type, operating system, browser version, and session activity such as pages visited and time spent. We also collect transaction logs, game activity records, and login timestamps to maintain account security and detect unusual behaviour. This data helps us identify and resolve technical issues quickly so your gaming experience stays smooth. Automatic data collection is standard practice for all online platforms and is necessary for the safe and reliable operation of our service.
All financial transactions on jili8 are processed in Philippine pesos through trusted local payment channels. We collect transaction records including deposit amounts, withdrawal requests, and payment method references to maintain accurate account histories and comply with financial regulations. Full payment card numbers or bank account credentials are never stored directly on our servers — these are handled by our certified payment processors using industry-standard encryption. Transaction data may be retained for a period required by applicable Philippine law for audit and compliance purposes. If you have questions about a specific transaction, our support team is available around the clock to assist you.
jili8 uses your personal data solely for the purposes of operating your account, processing transactions, providing customer support, and complying with legal obligations applicable in the Philippines. We may use your contact details to send you important account notifications, security alerts, or updates about changes to our terms and policies. With your explicit consent, we may also send you promotional communications about new games, bonuses, or platform features — you can opt out of these at any time. We do not use your data for automated decision-making that produces significant legal effects without human review. All data processing activities are carried out on a lawful basis, including contractual necessity, legal obligation, and legitimate interest.
We do not sell, rent, or trade your personal information to third parties for their own marketing purposes. Your data may be shared with trusted service providers who assist us in operating the platform — such as payment processors, identity verification partners, and cloud hosting providers — but only to the extent necessary and under strict confidentiality agreements. In certain circumstances, we may be required to disclose your information to regulatory authorities, law enforcement agencies, or courts in the Philippines if required by law or to protect the rights and safety of our users. Any third party that receives your data is contractually obligated to handle it in accordance with applicable data protection standards. We review our third-party partners regularly to ensure ongoing compliance.
We retain your personal data for as long as your account remains active and for a reasonable period thereafter to comply with our legal and regulatory obligations in the Philippines. Transaction records and identity verification documents may be kept for a minimum period as required by applicable financial regulations. If you request account closure, we will deactivate your account and begin the process of securely deleting or anonymising your personal data, except where retention is required by law. Data that is no longer needed for any lawful purpose is disposed of securely using industry-standard methods. You may contact our support team at any time to enquire about the specific retention period applicable to your data.
Under applicable data protection law in the Philippines, you have the following rights regarding your personal information held by jili8. You may exercise any of these rights by contacting our support team.
You have the right to request a copy of the personal data we hold about you at any time. We will respond to verified access requests within a reasonable timeframe.
If any of your personal information is inaccurate or incomplete, you have the right to request that we correct it promptly. Keeping your data accurate helps us serve you better.
You may request deletion of your personal data where it is no longer necessary for the purposes it was collected, subject to our legal retention obligations.
You have the right to object to certain types of data processing, including direct marketing communications. We will honour all valid objection requests without delay.
jili8 employs a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, or disclosure. All data transmitted between your device and our platform is protected using SSL/TLS encryption, which is the same standard used by leading financial institutions worldwide. Our servers are hosted in secure data centres with restricted physical and logical access controls. We conduct regular security assessments and vulnerability testing to identify and address potential risks before they can affect our players. In the unlikely event of a data breach that poses a risk to your rights, we will notify affected users and the relevant authorities in the Philippines in accordance with applicable law. You can also help protect your account by using a strong, unique password and enabling any available two-factor authentication options.
We may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or regulatory requirements in the Philippines. When we make significant changes, we will notify registered players via the platform or by email, and the updated policy will be posted on this page with a revised effective date. We encourage you to review this page periodically to stay informed about how we protect your information. Continued use of the jili8 platform after any update constitutes your acceptance of the revised Privacy Policy. If you have any questions or concerns about this policy or how your data is handled, please reach out to our support team — we are here to help.
Have questions about how jili8 handles your data? Check our FAQ for quick answers, or register today and experience a platform built with Filipino players' security in mind.